Why do I have a charge from LEMSQZY* STORE?

Do you have a charge from Lemon Squeezy or LEMSQZY* STORE and don’t know why? Don't worry, we’ll explain why this is normal.

HELP WITH CHARGES

Find out why you see a charge from LemonSqueezy.

You’ve probably noticed a charge from LEMSQZY* STORE on your credit card or bank statement and not always understood why. We'll clear up why you are seeing these charges and why it's completely normal.

01

What is Lemon Squeezy?

As a Merchant of Record, Lemon Squeezy is responsible for providing tax compliance and payment infrastructure to thousands of companies around the globe. We enable makers and merchants to sell digital products, subscriptions, software licenses, and courses with ease. We ensure payments between customer and merchant are safe, secure and simple.

02

Why am I seeing charges from Lemon Squeezy or LEMSQZY* STORE ?

If you are seeing charges on your bank or card statements from Lemon Squeezy LLC then this relates to a recent purchase that you made for a digital product, subscription service or piece of software from one of our many merchants. You can access any item(s) you purchased by viewing your orders page and entering your email address, or login details. Go to my orders →

03

How do I cancel subscriptions that I’m being charged for?

Yes subscriptions can be cancelled at any time, but you will also lose access to the service or software that you are paying for. You can manage subscriptions and cancel them via my orders →

04

How do I request a refund from Lemon Squeezy?

Refunds are handled by the original merchant that you purchased your item from. If there was a problem with the item that you paid for, please be respectful and attempt to contact the original seller using your email receipt. If a long-standing issue persists and you still couldn't resolve it with the seller that you purchased your item from you can speak to us. Contact us→

05

Are you the merchant of record?

Yep. We help companies to rid themselves of the burden and legal responsibility of collecting and reporting Tax and EU VAT. As a result Lemon Squeezy is a Merchant of Record, and this is why our name is appearing on your statements. Learn more →

06

Why are merchants selling via Lemon Squeezy?

Selling digital products online is complicated, so Lemon Squeezy is used by sellers across the globe to help simplify payments and tax. Your favorite merchants are using Lemon Squeezy so that we can handle the complicated financial admin for them and they can focus on building kick-ass digital goods for you to enjoy. Learn more →

07

Does Lemon Squeezy charge Tax & VAT?

Tax and VAT are calculated and applied automatically at checkout based on a number of factors. Learn more →

08

Can I contact you about a charge?

If you have any questions about a charge you don't recognize, or you have noticed an issue with one of your payments or charges you can reach out to us any time and we can investigate for you. Contact us→

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Creator Guide

Looking for some advice on how to sell and market your digital products? Download the creator’s guide to dive deep into getting your idea off the ground.

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Need help?

If you’re looking to get in touch with support, talk to the founders, or just say hello, we’re all ears.

We’re giving away $250,000 in credits. Enjoy 0% transaction fees on all sales until the end of January!

No tricks. No gimmicks. 0% fees on all sales, invoices and payments until the end of 2022.

In our biggest release to date, we’ve added a bunch of powerful SaaS tools for no additional cost. To celebrate, we’re giving away $250,000 in credits.*

Here’s a quick look at what’s new:

  • A fresh coat of paint on our website
  • All-new SaaS-focused features
  • New customizable dashboard
  • Expanded API + documentation

And for the rest of January...

  • 0% transaction fees (Woohoo!)

Turn off transaction fees for the next month by clicking the button below.

*Offer applies to new merchants Learn more →