There are no silly questions — ask away, we’re all ears
We get it. Committing to a new payment platform can be a tough decision. Below are some of the most popular questions when deciding whether or not Lemon Squeezy is suitable for you.
Do I need a credit card to sign up?
Nope. You can sign up for Lemon Squeezy and take it for a test drive for free — no strings attached, no card required. If you choose to upgrade to a paid plan later, you will enter your payment app.
Can I cancel anytime?
Absolutely. There are no long-term commitments or contracts. No hard feelings should we part ways — we want you to find the best solution for you.
Can I sell subscriptions?
Whether you’re selling widgets, courses, or software, you can charge on a weekly, monthly, or yearly basis. Moreover, you have complete control over charging one-time or recurring fees within the same product.
How and when do I get paid?
Lemon Squeezy supports bank wire and PayPal payouts, which are automatically processed into your preferred method twice a month. In total, more than 200 countries are supported. Learn more →
Are you the merchant of record?
Yep. Rid yourself of the burden and legal responsibility of collecting and reporting Tax and EU VAT. As Merchant of Record, Lemon Squeezy handles that for you so you can concentrate on running your business. Learn more →
Can I sell in other countries?
Of course. Lemon Squeezy supports 95 different currencies. Learn more →
What if I already have a website?
Not a problem. When you create products with Lemon Squeezy, you can share your products on any website, newsletter, social platform, and more. You can choose to use as much or little of the platform as you need. Learn more →
What can I sell with Lemon Squeezy?
Lemon Squeezy was designed to support digital products. You can sell digital products ranging from SaaS, digital downloads, subscriptions, memberships, courses, and more. If you’re looking for a list of prohibited products, please review our documentation.
Can I send emails?
Absolutely. Send customized newsletters, avoid spam folders, and get personal with your customers. Every customer that purchases your products is added as an email subscriber. You can also easily import and export your subscribers too. Learn more →
How does my email plan work?
Email plans are in addition to your ecommerce plan. Pricing is based on the number of subscribers you have. You can upgrade, downgrade, and cancel at any time. Learn more →
Do you have an API or developer resources?
Yes. With our API, you can customize Lemon Squeezy to do exactly what you need. Be sure to checkout our API docs. Learn more →
Could fees ever exceed 5% + 50¢ per transaction?
We’ve worked hard to keep our fees as low and as simple as possible. We consolidate complex platform fees into one simple transaction fee of 5% + 50¢, but there are edge cases where small additional fees may need to be applied. You can find out more about those fees and when they might be applied. Learn More →
If you were unable to find the answers you were looking for please describe your issue and we can find a solution within the next two working days.
Note — If you have a question or problem relating to the purchase of a specific product, we ask that you first attempt to contact the individual vendor that sold you the item in the first place first.
Connect on Slack
Come and join our Slack channel to engage with our community and chat directly with our team.