Help Center

Explore the answers you need, chat with our self-service AI assistant or get in touch with Lemon Squeezy directly.

FAQ's For merchants

There are no silly questions — ask away, we’re all ears

We get it. Committing to a new payment platform can be a tough decision. Below are some of the most popular questions when deciding whether or not Lemon Squeezy is suitable for you.

01

Do I need a credit card to sign up?

Nope. You can sign up for Lemon Squeezy and take it for a test drive for free — no strings attached, no card required. If you choose to upgrade to a paid plan later, you will enter your payment app.

02

Can I cancel anytime?

Absolutely. There are no long-term commitments or contracts. No hard feelings should we part ways — we want you to find the best solution for you.

03

Can I sell subscriptions?

Whether you’re selling widgets, courses, or software, you can charge on a weekly, monthly, or yearly basis. Moreover, you have complete control over charging one-time or recurring fees within the same product.

04

How and when do I get paid?

Lemon Squeezy supports bank wire and PayPal payouts, which are automatically processed into your preferred method twice a month. In total, more than 200 countries are supported. Learn more →

05

Are you the merchant of record?

Yep. Rid yourself of the burden and legal responsibility of collecting and reporting Tax and EU VAT. As Merchant of Record, Lemon Squeezy handles that for you so you can concentrate on running your business. Learn more →

06

Can I sell in other countries?

Of course. Lemon Squeezy supports 95 different currencies. Learn more →

07

What if I already have a website?

Not a problem. When you create products with Lemon Squeezy, you can share your products on any website, newsletter, social platform, and more. You can choose to use as much or little of the platform as you need. Learn more →

08

What can I sell with Lemon Squeezy?

Lemon Squeezy was designed to support digital products. You can sell digital products ranging from SaaS, digital downloads, subscriptions, memberships, courses, and more. If you’re looking for a list of prohibited products, please review our documentation.

09

Can I send emails?

Absolutely. Send customized newsletters, avoid spam folders, and get personal with your customers. Every customer that purchases your products is added as an email subscriber. You can also easily import and export your subscribers too. Learn more →

10

How does my email plan work?

Email plans are in addition to your ecommerce plan. Pricing is based on the number of subscribers you have. You can upgrade, downgrade, and cancel at any time. Learn more →

11

Do you have an API or developer resources?

Yes. With our API, you can customize Lemon Squeezy to do exactly what you need. Be sure to checkout our API docs. Learn more →

12

Could fees ever exceed 5% + 50¢ per transaction?

We’ve worked hard to keep our fees as low and as simple as possible. We consolidate complex platform fees into one simple transaction fee of 5% + 50¢, but there are edge cases where small additional fees may need to be applied. You can find out more about those fees and when they might be applied. Learn More →

Help docs

We’ve put together an extensive collection of help docs that give you the full run down of how to use Lemon Squeezy, and to assist you with implementation.

API reference

Find exactly what you need to make the most of the Lemon Squeezy API, or download packages that make it easier to work with the API in your own app.

Guides + Tuts

Dive a little deeper and explore our selection of helpful guides and tutorials to get a better sense of how best to use Lemon Squeezy with your business.

Slack

Join our growing community on Slack and connect with like-minded indie makers, entrepreneurs and businesses who are selling on Lemon Squeezy too.

Send us a message

If you have questions about Lemon Squeezy please reach out at any time and contact us directly via email. Please allow a few business days for a reply.

We’re giving away $250,000 in credits. Enjoy 0% transaction fees on all sales until the end of January!

No tricks. No gimmicks. 0% fees on all sales, invoices and payments until the end of 2022.

In our biggest release to date, we’ve added a bunch of powerful SaaS tools for no additional cost. To celebrate, we’re giving away $250,000 in credits.*

Here’s a quick look at what’s new:

  • A fresh coat of paint on our website
  • All-new SaaS-focused features
  • New customizable dashboard
  • Expanded API + documentation

And for the rest of January...

  • 0% transaction fees (Woohoo!)

Turn off transaction fees for the next month by clicking the button below.

*Offer applies to new merchants Learn more →